['Privacy Policy for Our Online Platform\n\nAt The Pampered Pooch Groomers Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our online platform, which provides pet grooming and care services including bathing, hair cutting and styling, nail trimming, ear cleaning, flea treatments, and pet spa packages.\n\nInformation We Collect\n\nWe collect personal information that you voluntarily provide to us when using our online platform. This includes but is not limited to:\n- Name, contact details, and address\n- Pet information relevant to the services requested\n- Payment details required for transaction processing\n- Communication records such as inquiries or appointment requests\n\nWe also automatically collect certain information when you interact with our site, including IP addresses, browser type, and usage data to improve your experience and for security purposes.\n\nUse of Your Information\n\nYour information is used solely for the purposes of:\n- Providing and managing the pet grooming and care services you request\n- Processing payments and sending confirmations\n- Communicating with you about appointments, promotions, or updates related to our services\n- Improving our online platform and services\n- Complying with legal requirements and protecting against fraud\n\nData Sharing and Disclosure\n\nWe do not sell or rent your personal data to third parties. We may share necessary information with trusted third-party service providers who perform functions on our behalf, such as payment processing and appointment scheduling, under strict confidentiality agreements.\n\nWe may also disclose personal information if required by law or to protect the rights, property, or safety of our company, clients, or others.\n\nData Security\n\nWe implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our online platform is regularly reviewed to maintain security standards.\n\nData Retention\n\nWe retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.\n\nYour Rights Under GDPR\n\nIf you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:\n- The right to access the personal data we hold about you\n- The right to request correction or deletion of your data\n- The right to restrict or object to processing of your data\n- The right to data portability\n- The right to withdraw consent at any time where processing is based on consent\n- The right to lodge a complaint with a supervisory authority\n\nTo exercise these rights, please contact us using the details below.\n\nCookies and Tracking Technologies\n\nOur online platform uses cookies and similar technologies to enhance user experience, remember preferences, and gather analytical data on site usage. You can manage cookie preferences through your browser settings.\n\nChildren’s Privacy\n\nOur services are intended for pet owners and caretakers aged 18 and over. We do not knowingly collect personal information from children under the age of 16.\n\nContact Us\n\nFor any questions or to exercise your data protection rights, contact:\n\nThe Pampered Pooch Groomers Ltd \n27 Highbury Road, Suite 2B \nManchester, Greater Manchester \nM14 5QR \nUnited Kingdom\n\nTelephone: +44 161 555 7245\n\nWe are committed to responding promptly to your inquiries regarding your privacy.\n\nChanges to This Privacy Policy\n\nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically. Continued use of our online platform constitutes acceptance of the updated policy.', 0.0012988000000000001, 'gpt-4.1-mini']