Terms and Conditions

Welcome to The Pampered Pooch Groomers Ltd. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

1. About Us

The Pampered Pooch Groomers Ltd provides professional pet grooming and care services including bathing, hair cutting and styling, nail trimming, ear cleaning, flea treatments, and pet spa packages. Our headquarters are located at:

2. Use of Services

Our grooming and care services are intended solely for your pets as described when booking. You agree to provide accurate information about your pet’s health, behaviour, and any special requirements necessary for their care.

2.1 Appointment Scheduling and Cancellation

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• Appointments should be scheduled in advance.
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• Cancellations should be made at least 24 hours before the scheduled time to avoid cancellation fees.
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• We reserve the right to refuse service or reschedule appointments when necessary.
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3. Pricing and Payment

Prices for our services are available upon request and are subject to change without notice. Payment is required at the time of service unless otherwise agreed.

4. Pet Health and Safety

For the safety of all pets and staff, please ensure your pet:

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• Is up to date with vaccinations.
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• Is free from contagious illnesses or parasites.
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• Does not have any injuries or conditions that might be aggravated by grooming.
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By bringing your pet to us, you confirm they meet these health standards. We reserve the right to refuse service if these conditions are not met.

5. Liability

While we take every precaution to provide the highest level of care, The Pampered Pooch Groomers Ltd cannot be held responsible for unforeseen allergic reactions, injury, or complications that may occur during grooming or treatment.

We are not liable for any loss, damage, or expense incurred as a result of delays or cancellations caused by events outside our control.

6. Personal Information

We respect your privacy and handle your personal data in accordance with applicable laws. Personal details you provide are used solely for providing services and will not be shared with third parties without your consent.

7. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website. Continued use of our services after changes indicates acceptance of the new terms.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Manchester.

Contact

For any questions regarding these Terms and Conditions, please write to us at the following address: